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chatwoot

v4.14.0 Security

This release includes 5 security fixes for security teams reviewing exposed deployments.

Published 16d Communication & Email
✓ No known CVEs patched
Read the diff → Tool health → What is this tool? →
This release patches 5 known CVEs

Topics

actioncable chat-widget conversation customer-support web design
+12 more
docker heroku intercom javascript livechat opensource rails ruby sass vuejs whatsapp zendesk

Affected surfaces

auth rce_ssrf

Summary

AI summary

Fixed numerous reliability issues across reports, notifications, email, CSAT, CSV exports, portals, widgets, TikTok, and Slack integrations.

Changes in this release

Security High

Security: webhook validation, SSRF hardening, safer uploads, SAML fixes, and admin auth checks.

Security: webhook validation, SSRF hardening, safer uploads, SAML fixes, and admin auth checks.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Feature Low

Companies: creation, details, notes, history, labels, and activity tracking.

Companies: creation, details, notes, history, labels, and activity tracking.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Feature Low

Help Center: bulk actions, AI translation, URL embeds, and category-based article creation.

Help Center: bulk actions, AI translation, URL embeds, and category-based article creation.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Feature Low

Captain/AI: document sync, FAQ improvements, handoff classification, and config refresh fixes.

Captain/AI: document sync, FAQ improvements, handoff classification, and config refresh fixes.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Feature Low

Inbox UX: expanded chat list, bulk actions, attachments, quoted replies, and conversation IDs.

Inbox UX: expanded chat list, bulk actions, attachments, quoted replies, and conversation IDs.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Feature Low

Integrations: Linear issue linking, template previews, WhatsApp campaign variables, and IMAP auth options.

Integrations: Linear issue linking, template previews, WhatsApp campaign variables, and IMAP auth options.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Feature Low

Voice: ground work for WhatsApp/Twilio calling, inbound calls, recordings, and call join support.

Voice: ground work for WhatsApp/Twilio calling, inbound calls, recordings, and call join support.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Bugfix Low

Reliability: fixes across reports, notifications, email, CSAT, CSV, portals, widgets, TikTok, and Slack.

Reliability: fixes across reports, notifications, email, CSAT, CSV, portals, widgets, TikTok, and Slack.

Source: granite4.1:8b-q6_K@2026-05-19

Confidence: high

Full changelog

ChangeLog

  • Companies: creation, details, notes, history, labels, and activity tracking.
  • Help Center: bulk actions, AI translation, URL embeds, and category-based article creation.
  • Captain/AI: document sync, FAQ improvements, handoff classification, and config refresh fixes.
  • Inbox UX: expanded chat list, bulk actions, attachments, quoted replies, and conversation IDs.
  • Integrations: Linear issue linking, template previews, WhatsApp campaign variables, and IMAP auth options.
  • Voice: ground work for WhatsApp/Twilio calling, inbound calls, recordings, and call join support.
  • Security: webhook validation, SSRF hardening, safer uploads, SAML fixes, and admin auth checks.
  • Reliability: fixes across reports, notifications, email, CSAT, CSV, portals, widgets, TikTok, and Slack.

Thanks to @55728, @ajith-k-v, @alwahib, @bfontaine, @Chesars, @gbarany, @joaocps, @ko-vasilev, @linbaublys, @Lomuzord, @Mrsandeep27, @nooty, @ramalau0, @RenatoAscencio, @salmonumbrella, @SapotaDA, @tony2tones for the contributions.

Security Fixes

  • Webhook validation improvements
  • SSRF hardening
  • Safer uploads
  • SAML fixes
  • Admin authentication checks

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About chatwoot

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.

All releases →

Related context

Beta — feedback welcome: [email protected]