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osTicket

Communication & Email

The osTicket open source ticketing system official project repository, for versions 1.8 and later

PHP Latest v1.18.3 · 4mo ago Security brief →

Features

  • Support ticket system handling email, web forms, and phone inquiries
  • Multi‑user web interface for managing, organizing, and archiving tickets
  • Open source, lightweight, and easy to deploy on PHP/Apache or IIS servers

Recent releases

View all 2 releases →
v1.17.7 Security relevant
Security fixes
  • Latest security patches from 01/2026
Notable features
  • SMTPUTF8 compatibility
  • PGP/S/MIME improvements
  • SVG MIME type support

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About

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Install & Platforms

Install via
shell-script

Community & Support

Alternative to

higher-cost and complex customer support systems

Beta — feedback welcome: [email protected]