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Release history

freescout releases

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

All releases

23 shown

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1.8.223 Security relevant
Breaking upgrade RCE / SSRF

Security fixes

No immediate action
1.8.222 Bug fix

Signature mailbox fix + auto‑reply routing

Security behavior changed
1.8.221 Breaking risk
Auth RBAC Breaking upgrade

Attachment link unavailability

Security behavior changed
1.8.220 Breaking risk
Auth

Email reply suppression

1.8.219 Mixed patches CVE-2018-15133
Security fixes
  • dep: GHSA-qjr9-6v9q-3r72 — hash added to open tracking URL
  • GHSA-jvmv-2qcp-7855 — Forgot Password form now throttled and returns identical response regardless of email existence
Notable features
  • Catalan translation added
Full changelog

Added

  • Added Catalan tranlation (#5376)
  • Show warning message in the interface when browser does not support Content Security Policy (CSP).

Fixed

  • Fixed an error on PHP 7.1 (#5377)
  • Added table prefix to raw DB queries (#5385)
  • Added hash to open tracking URL (Security: GHSA-qjr9-6v9q-3r72)
  • Added throttle to the Forgot Password form and return identical response regardless of whether the email exists (Security: GHSA-jvmv-2qcp-7855)
  • Fixed error tracking on creating user profile from invite link (#5390)
1.8.218 Breaking risk
Breaking changes
  • Require DB Password in tools.php
Security fixes
  • GHSA-jx2w-fhmw-rg39
  • GHSA-qrr6-mg7r-m243
Notable features
  • CIDR support in APP_REMOTE_HOST_WHITE_LIST
  • Email decoding improvements
Full changelog

Added

  • Added indexes to several tables (#5328)

Fixed

  • Fixed decoding ISO-2022-JP emails (#5356)
  • Require DB Password and check PHP Path direcotory in tools.php (Security: GHSA-jx2w-fhmw-rg39)
  • Patched PHPUnit (Security: GHSA-qrr6-mg7r-m243)
  • Fixed Helper::linkify() for emails (#5362)
  • Do not allow to merge convesation with itself.
  • Fixed linking messages into conversations (#5372)
  • Fixed fetching emails into multiple mailboxes (#5368)

Changed

  • Do not log "Untrusted host" error (#5361)
  • Allow to use CIDR in APP_REMOTE_HOST_WHITE_LIST (#5363)
  • Deprecated use_new_pop3_lib config parameter.
1.8.217 Security relevant
Security fixes
  • Fixed path traversal vulnerability in Zipper (#5354)
  • Fixed redirect validation in Helper::sanitizeRemoteUrl() (GHSA-22wf-848c-c856)
  • Improved auto-reply message sanitization (GHSA-q3fh-rj9h-jfrc)
Full changelog

Fixed

  • Fixed On-Off switch on RTL (#5352)
  • Fixed "Zipper: Path traversal detected" error (#5354)
  • Fixed redirect check in Helper::sanitizeRemoteUrl() (Security: GHSA-22wf-848c-c856)
  • Improved sanitizing Auto Reply message (Security: GHSA-q3fh-rj9h-jfrc)
  • Fixed permissions check for user Notifications settings (Security: GHSA-f489-qxv6-gvgg)
  • Make user invite link expirable after 7 days (Security: GHSA-hqff-cwx7-3jpm)
1.8.215 Security relevant
Security fixes
  • File path validation in Zipper before extraction (GHSA-r85m-5mc9-cc9w)
  • CSRF token addition to OAuth Disconnect link (GHSA-6rvw-fhqx-cfv5)
  • Attachment removal sanitization (GHSA-cv36-2j23-x6g3)
Full changelog

Fixed

  • Check file paths in Zipper before extracting files (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-r85m-5mc9-cc9w)
  • Add csrf_token to OAuth Disconnect link (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-6rvw-fhqx-cfv5)
  • Sanitize $attachments_to_remove when deleting attachments (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-cv36-2j23-x6g3)
  • Check permissions when setting chat_start_new for a mailbox (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wpv9-c2gv-2j82)
  • Check permissions for assigned-only users when editing drafts (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-vj2p-2789-3747)
  • Check permissions when assigned-only user is editing customer message (Security:https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj)
  • Fixed compact() - Undefined variable operator (#5308)
  • For assigned-only users show only assigned conversations in the Search (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7rh8-9rgv-g35r)
  • Make conversation Unassigned when moving it if its assignee does not have access to the target mailbox (#5333)
  • Fix error on creating a user (#5337)
  • Fixed 403 error in open tracking pixel (#5334)
  • Fixed saving Sending and Fetching passwords (#5339)
1.8.214 Security relevant
Security fixes
  • Email movement prevention from inaccessible mailboxes (GHSA-mv55-3mgv-fxwr)
  • Customer accessibility check when changing conversation customer (GHSA-wjw4-8xg6-342m)
  • Customer visibility check when creating Phone conversation (GHSA-9ff4-mmhv-x6jp)
Full changelog

Fixed

  • Fixed Browser check (#5331)
  • Improved joining customer messages into conversations on Fetching (#5308)
  • Do not allow to move emails from customers from inaccessible mailboxes (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-mv55-3mgv-fxwr)
  • Check if customer is accessible when changing conversation customer (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wjw4-8xg6-342m)
  • Check customer visibility when creating a customer within Change Customer dialog (Security)
  • Check customer visibility when creating Phone conversation (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ff4-mmhv-x6jp)
  • Check thread created_by_user_id when Undoing sending (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-674v-r6xp-mvp6)
1.8.213 Breaking risk
Breaking changes
  • Cron job URL format changed - updated URL required after installation
Security fixes
  • Attachment token generation algorithm vulnerability (GHSA-2783-wxmm-wmwr)
  • Customer visibility parameter in load_customer_info Ajax action (GHSA-w77q-wjfp-c822)
  • User name tag stripping for security (GHSA-q8v4-v62h-5528)
Notable features
  • Added mailbox.sidebar.buttons hook
Full changelog

If you are running cron jobs via special URL make sure to use the updated URL after installing this release.

Added

  • Added mailbox.sidebar.buttons hook (#5316)

Fixed

  • Change attachment token generation algorythm (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2783-wxmm-wmwr)
  • Take into account limit_user_customer_visibility parameter in load_customer_info Ajax action (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822)
  • Fixed "Call to a member function close()" on string in Zipper.
  • Strip tags from name when creating a user (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528)
  • Escape user name in flash message when deleting a user (Security)
  • Strip also style tags in Helper::stripDangerousTags() (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3)
  • Apply safe_raw_html() function to {!! ... !!} (Security)
  • Improved joining customer messages into conversations on Fetching (#5308)
  • Improve Helper::getWebCronHash() (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-5jw5-q9j7-4rxc)
  • Escape customer name in the reply_fancy email template (Security)
  • Limit fields which can be populated on mailbox Fetching and Sending settings pages (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-hmqm-33wp-858j)
  • Require mod_headers (if Apache is used) to download files from /storage/uploads/.
  • Added CheckBrowser middleware ensuring that browser supports CSP (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w2f5-6wcv-677r)
  • Validate host in mail Fetching and Sending settings (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fg98-rgx6-8x4g)
  • Send emails to all recipients when forwarding to multiple recipients (#5322)
  • Escape values in Helper::linkify() (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-49pm-xwqj-vwjp)

Changed

  • Check attachment name in the URL when downloading attachments.
1.8.212 Security relevant
Security fixes
  • Limit user customer visibility in customer merge (GHSA-j6v9-22vq-53vh)
  • Conversation ID validation on thread read (GHSA-873c-r7v5-g98v)
Full changelog

Fixed

  • Take limit_user_customer_visibility parameter into account when merging customers (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vh)
  • Check if conversation IDs match when marking thread as read (Security: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-873c-r7v5-g98v)
  • Fixed fetching emails with deeply nested HTML (#5304)
  • Fixed "Passing null to parameter" error in Html2Text (#5306)
  • Fixed "Incomplete object" error on Status page (#5307)
1.8.211 Security relevant
Breaking changes
  • Removed IMAP extension from required PHP extensions
Security fixes
  • IP mask validation fix (GHSA-c9v3-4c59-x5q2)
  • Host header injection protection with TrustHosts middleware (GHSA-822g-7rw5-53xj)
Notable features
  • Search conversations by #number
1.8.209 Security relevant
Security fixes
  • Customer visibility authorization check (GHSA-wxg5-g9vv-v8g9)
  • SVG sanitization with comment handling (GHSA-cvr8-cw5c-5pfw)
  • Sanitized thread body inclusion (GHSA-56h2-5556-r6mg)
Notable features
  • OAuth token encryption
  • License key encryption
1.8.208 Security relevant
Security fixes
  • CVE-2025-64500 (Symfony PATH_INFO authorization bypass)
  • CVE-2026-24765 (PHPUnit unsafe deserialization)
  • CVE-2026-25129 (Symfony argument escaping on Windows)
1.8.207 New feature
Security fixes
  • File name sanitization improvement (GHSA-5gpc-65p8-ffwp)
Notable features
  • Google Workspace OAuth email integration
1.8.206 Security relevant
Breaking changes
  • Removed role from fillable User model fields
Security fixes
  • TokenAuth middleware algorithm improvement (GHSA-6gcm-v8xf-j9v9)
  • Extended file type restrictions (GHSA-mw88-x7j3-74vc)
1.8.205 Bug fix

Fixed customer name display after recipient changes, corrected CC/BCC visibility in drafts, improved folder styling, and set conversation subject limits.

1.8.204 Maintenance
Breaking changes
  • Removed Australia/Queensland timezone
  • POP3 implementation switched from IMAP extension to PHP library
1.8.203 Bug fix

Fixed UTF-8 encoding error on PostgreSQL, compacted customer email display in lists, and reverted Gmail history collapse to fix reply separation.

1.8.202 New feature
Notable features
  • command.after_app_update hook
  • Customer email display in conversation lists
1.8.201 Bug fix

Fixed email routing when customer is changed, improved Gmail email history display, and enhanced PHP 8.5 compatibility.

Beta — feedback welcome: [email protected]